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Communicating with someone with a disability is really no different than communicating with anyone else.
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The best way to refer to someone with a disability is the same way we all like to be referred to: by name. If you are unsure of the proper term or language to use, ask someone.
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Most people who will use your facility will be very assertive and know how to ask for their needs. Others will have an attendant or friend who can help out. They will also be able to express any limitations they may have.
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You could never understand every need for every disability. They are too vast and varied, and they are always changing. An understanding of disability in general will be most helpful. If you want more information, feel free to search the internet for a specific disability. Some great sites can be found in the Library section of www.AccessMaine.org.
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Ask your client with a disability how you can help meet his or her needs. Sometimes accommodations can be quite simple and they could potentially benefit other members of your facility.
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Take the time to listen to completely understand the client’s needs. Do not assume that you understand because you had a former client or relative with the same disability. The same disability can affect different people in different ways.
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Many of the questions already used in intake interviews can give you answers. For example, have you had any surgeries in the last five years? Have you ever worked out before?
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Feel free to ask. People with disabilities want to have the same fitness experience as anyone else. See what they are looking for, and be clear on their needs.
