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What training do staff receive before they are certified as respite
workers?
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Has the staff member assigned to your family member worked with
consumers with the same or similar needs as your family member?
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Who provides the training and what are their credentials?
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Can family caregivers attend and observe training sessions?
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How are background searches conducted on new employees?
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How do agency staff monitor the quality of the service?
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What kind of emergency training are staff given?
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What is the procedure for emergencies if the respite worker cannot reach
the family caregiver?